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Careful Who You order From

  • zebrasnuser
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3 years 5 months ago #54952 by zebrasnuser
zebrasnuser created the topic: Careful Who You order From
Recently, my wife tried to order 20 cans of Wine & Dine from a different company than her usual company. After she paid, UPS contacted her to say it would cost thousands of dollars to get the item through customs.

We decided to refuse the package, because why should we pay thousands of dollars to customs for an $80 order? The company that sells the snus says they cannot refund our payment due to problems with customs. I have never had a problem with UPS customs in all the years of buying snus. So be careful, there are companies out there who either 1. do not know what they are doing when they ship their product to the US, or 2. they are incompetent and have not done the proper customs paperwork in order to send their product to the US.

Oh, and one more thing, we contacted the seller, told them we were returning the items, and they refused to refund our payment. We also told UPS to ship the items back to the seller. I won't name the company yet, but expect it to appear here soon so that others are not screwed like we were.
The following user(s) said Thank You: LarryWaters

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3 years 5 months ago #54956 by bigmick
bigmick replied the topic: Careful Who You order From
There is no reason Customs should be trying to charge that kind of money. Maybe a few bucks for processing. The UPS bills I've gotten were like $8, unless you live in a godawful high tax state...but even Australia doesn't charge that kind of money.

On the plus side Wine and Dine snus isn't worth it. I wouldn't take it for free. ;)

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