The below is very disturbing. These posts have been moved from the Special Promotions section to Ask Swedish Match.

Sorry to be a bummer here as I hate to complain but as I posted yesterday I was so excited to get my General Bull*etproof can in the mail yesterday.

My first impression was very positive, as I was happy to have a piece of General History to carry my Snus in.
There were a few cracks in the lid and bottom paint and I thought this added to it's charm. I was a little worried as I ran my thumb over one of the crack in paint near the General Logo a little more paint came off. I was hoping the whole logo would not, in time wear off.

Anyway I left the General Bull*tproof Can in the fridge over night with another can on top and bottom of it that were airlocked in a plastic bag. As a matter of fact all my open cans I keep in the fridge are stored in small sandwich plastic bags to preserve moisture content over time.

Well to say the least when I woke up this morning to grab a portion, I was very unhappy with my new purchase of the General BPCan. When I tried to pick up the can wrapped in the plastic bag sitting on top of the General BPC. I was shocked when the General BPCan lifted up the can below and on top were stuck to the can I was lifting off off of it. I thought that was strange...so I next thought I'd just separate the top and bottom cans wrapped in plastic from the General BPCan. As I separated them almost all of the General logo painted on the top of the can peeled of as well. You cannot even make out the General logo at all anymore.

So now what I have is a General BPCan with a silver top and bottom with paint specks everywhere...the logo and text on the bottom is completely gone.

Not happy to say the least

VC

I wouldn't be pleased for that price either. That sucks. That probably just killed your excitement.

id send it back.

That really sucks!

Yeah to say the lest...I'm a bit stunned!

VC

VC, did you try to contact SC.com or Larry about the problem?

Julls wrote:
VC, did you try to contact SC.com or Larry about the problem?

Forget SC or Larry. PM Marcus or Joachim through the site here. Go big.

I'd have already contacted everyone that I even thought might be remotely responsible. AND I would not be happy either.

WOW dude that does blow, and you can't even shoot it and kill it. Hopefully they'll do something for you, but more importantly why was the workmanship so shoddy to begin with. This is NOT something that I expect from Swedish Match.

Thanks everyone for your help and support I just sent a pm to both Markus and Joakim great idea Bigmick!

VC

Hi,

I'm very sorry to hear that you had a negative experience with the can. Please PM me where you bought it from plus your contact information so we can compensate you.

Sad faces makes us sad so I really hope we'll be able to make you happy with us again.

Best regards
Joakim

Thanks Joakim for stepping up to work with me on this issue. It says a lot about General and Swedish Match caring about there customers.

VC

Good people at Swedish Match. Can't really debate that.

Even though this doesn't involve me, thanks for taking care of us Joakim / fellas at SwM.

I agree with the quality problems. I bought two of these bulletproof cans for myself and a buddy of mine as a gift. When they finally arrived, both of them were dented as if they were dropped. The stickers were off centered and peeling. I ended up keeping them both as they were in no condition to be gifts. Quality wise, they were no match for the carbon fiber edition from a few years back.

I pmed Joakim regarding the same issues but he never got back to me. when my tins arrived, they were dented and the paint of the sticker was peeling. Terrible